Digital security in the customs office: LOGICUS modernizes information management
Introduction
"LOGICUS" is an established specialist in the field of customs representation, providing professional assistance in international trade and logistics. In a sector that is highly regulated and handles a huge volume of sensitive commercial documentation, security and reliable storage of information are fundamental to customer trust.
With the support of DIGIHUB, the company took a decisive step towards modernizing its IT infrastructure. Through successful participation in the program "BG16RFPR001-1.012 Digitalization of Enterprises", "LOGICUS" secured funding for the implementation of modern data protection and archiving systems.
Challenge
The specifics of customs services require storage of a large volume of documents (declarations, invoices, certificates) and quick access to them during inspection. Before the LOGICUS project, the following challenges were faced:
- Data storage risks: The need to ensure the integrity of information and prevent losses due to technical failures or cyber threats.
- Complex information sharing: The need for a secure environment for simultaneous team work and sharing documents with partners and institutions.
- Regulatory requirements: Raising cybersecurity standards in line with modern requirements for working with government institutions and customs authorities.
Solution
The services provided by DIGIHUB in this project include:
- Skills and Training
- Test before Invest
- Access to Finance
Implementation
The process started at the specialized training of DIGIHUB: "Up to 50,000 BGN grant for digitalization". There, the LOGICUS team received detailed information about the capabilities of the program “BG16RFPR001-1.012 Digitalization of Enterprises” and examined the critical importance of cybersecurity for administrative activities.
The DIGIHUB team assisted LOGICUS through the following key steps to prepare the investment:
- Specialized networking and training: Participation in events for the exchange of experience and good practices in the field of digitalization.
- Meeting with a cybersecurity specialist: Consultation with an expert to define the specific needs for encryption, archiving and secure access.
DIGIHUB took over the overall coordination of the process - from the preparation and formulation of the project proposal to its submission and full administrative assistance to the Managing Authority (MA) until the signing of the grant agreement.
The path to realization
The investment plan, developed jointly with DIGIHUB, includes three key pillars:
- Local network protection: Implementation of hardware and software network security solutions that isolate internal databases from unauthorized external access.
- Automated archiving system: Building a solution for regular archiving of the entire document flow, ensuring that every customs declaration and customer file is protected from accidental loss.
- Centralized storage and sharing management: Creating a structured data environment that allows employees to process information securely and quickly, optimizing customer service time.
Results achieved and future impact
The project results position "LOGICUS" as a leader in modern customs services:
- 70% grant secured: Successfully attracted grant for the construction of high-tech infrastructure with minimal own investment.
- Guaranteed data integrity: The upcoming implementation of protection and archiving systems will minimize the risk of information loss.
- Efficiency and transparency: Better management of data sharing will speed up internal processes and improve the quality of customs representation.
“In our field, documents are our capital. With the help of DIGIHUB, we were able to turn IT security into our competitive advantage. Thanks to the funding we won, we now have modern protection and archiving systems that give us peace of mind and guarantee our clients that their data is in safe hands.”
The management team of “LOGICUS”
Conclusion
The transformation of "LOGICUS" shows that digitalization is mandatory even in traditional sectors such as customs representation. With the right support from DIGIHUB, any company can build a sustainable and secure working environment that meets global standards.
Your business can also be the next success story. Contact the DIGIHUB team for professional consultation and access to financing for digitalization.
